By Bill Twyford

Having a firm grasp on language patterns will help you close more deals. In addition to using embedded commands, which are word groups that order you to do something, you must incorporate assumptive language patterns into your vocabulary. Assumptive language patterns assume the outcome of what you are asking.

When doing short sales you can ask the bank the same question, two different ways. Read both sentences and see which one you believe to be more assumptive:

• Hi, my name is Bob and I was wondering, do you do short sales?

• Hi, my name is Bob. I am working on a short sale for the property located at 123 Elm St. The loan number is #34777. Where do I need to fax my short sale package so that you can go ahead and get this deal approved?”

We are assuming the bank is going to say yes to our short sale, instead of wondering if they short sale at all.Let’s look at another example of assumptive language patterns you can use when speaking to homeowners:

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by Bill Twyford

The key to success is knowing how to communicate with others. Whether you are a real estate investor, work at a fast food restaurant, or are a doctor, without good communication skills people won’t like you. Have you ever met someone and didn’t like them, but didn’t know why you didn’t like them? They just “rubbed you the wrong way.” Subconsciously you did not like their communication skills. My goal is to teach you to master your communication skills so that you can have others eating out of the palm of your hand.

Sounds good, where do I begin? Embedded commands. What the heck are embedded commands? Embedded commands are patterns of language that bypass conscious reasoning and speak directly to the subconscious mind. Embedded commands influence people at the subconscious level. This allows you to direct people to take specific actions.

Our subconscious mind is in a constant search for patterns. Using one embedded command at a time is not a pattern. You have to basically, bombard your customer with command after command to get what you want. Our conversations have become so routine that our mind has virtually fallen asleep. Our subconscious mind runs on auto-pilot. (more…)